One Floor & Home has qualified
for the Installation Excellence Program since 1998. At Carpet One
Floor & Home we are known for the quality craftsmanship of our
installers and take pride in our professional installations. To
ensure our customers' investments offer a healthy environment in
their homes, we can offer you The Healthier Living™ Flooring
Installation System, a flooring installation that other flooring
store don’t offer. This Installation System is exclusive to
Carpet One Floor & Home and offers a superior level of care
and health benefits for you and your families. Our cleaner, healthier
installation practices help to minimize irritants, dust and odors
to encourage better air quality in your customers' homes.This program
is a customer service measurement program that surveys our customers
and scores their performance. The HealthinEx™ Plus antimicrobial
concentrate has all the great qualities of the original HealthinEx™
with an extra "kick" to help with stubborn, odor-causing
bacteria from pets, mold, mildew and more. With the addition of
a new HEPA vacuum, we offer our customer with double wear and texture
warranties with an approved Healthier Choice Cushion!
Carpet One Floor & Home is 5-Star Installation
Excellence Certified that is rated by our customer. We
are a reliable flooring retailer and strive hard to provide the
best services to our valuable customers.
As a 5-Star
Installation Excellence Certified, we:
1) Provide courteous, professional,
helpful and superior customer service,
2) Next, we provide accurate, professional and detailed measurements
of your home,
3) We provide pre-installation services such as performing flooring
tests, moving furniture & appliances, old floorcovering removal
& disposal, etc.
4) Establish a coordinated certified installation team- focused
5) Guarantee/warranty a consistent superior customer installation
services including future repair, flooring maintenance etc.
6) Vacuum your floor at the end of the installation.
We strive hard to leave our
customer smiling with our installation services!!!